From 1 January 2027 every UK business selling consumer subscriptions must publish key information at checkout, send reminder notices before renewals, run renewal cooling off periods with a separate notice, confirm every cancellation and refund the right amount. We implement all of it inside the tools you already use, for a fixed price, with a log that proves each notice was sent.
Book a £395 readiness audit See a sample reportPrice, frequency, minimum total, how to cancel, when reminders arrive and a cooling off summary, shown together and prominently. DMCCA Sch 23 paras 2 to 11
Before the first full price payment after a trial or discount, then roughly every six months. Annual renewals need an extra, earlier reminder. s258, s259
A first box discount or free trial creates a 14 day cooling off period on the first full price payment, with a separate notice that day. s265, s266
Online sign up means online cancellation. Confirm the end within 24 hours online, refund proportionately within 14 days. s260, s261, SCR regs 19 to 21
Sources: draft Consumer Subscription Contracts Regulations 2026, DBT guidance, government impact assessment. The impact assessment counts 236,500 businesses in scope.
Templates tell you what to write. Compliance apps watch from the outside. Neither works out which of your customers is owed which notice on which day across trials, first order discounts, annual plans and skips. We do that with a rules engine tested against the government's own worked examples, then wire the output into your billing and email stack and leave you with an evidence log.
| Stack | What we build |
|---|---|
| Shopify with Recharge, Skio, Loop or Appstle | Checkout and product page key info, upcoming charge driven reminders, renewal cooling off flows, portal cancel path, refund macro |
| Klaviyo | Separate transactional flows for reminder, additional reminder, cooling off and end of contract notices, kept free of marketing content |
| Stripe Billing | Scheduled reminder job instead of the default trial ending email, cancellation confirmation, proportionate refunds |
| GoCardless, WooCommerce Subscriptions, Chargebee, gym and membership systems | Scoped on the audit call |
Prices exclude VAT where applicable. Agencies: ask about white label delivery for your clients. Optional monitoring £95 a month, cancel any time. Start monitoring.
An extract from a sample report for a fictional coffee roaster with a 50% off first bag. The first full price payment needs both a reminder and a separate cooling off notice.
| Payment | Billing date | £ | Reminder window | Renewal cooling off |
|---|---|---|---|---|
| 1 | 4 Jan 2027 | 6.25 | ||
| 2 | 4 Feb 2027 | 12.50 | 19 to 26 Jan 2027 | 4 to 18 Feb 2027, notice on 4 Feb |
| 8 | 4 Aug 2027 | 12.50 | 19 to 26 Jul 2027 | |
| 14 | 4 Feb 2028 | 12.50 | 19 to 26 Jan 2028 |
Fictional merchant. Reminder window is the merchant's published choice; the law requires it to be reasonable.
Pay for the audit, send us read access or screenshots of your checkout, plans and current emails, and you will have the gap report within 3 working days. There are about eight weeks of working time before the rules start.
Pay £395 and book Implementation £1,450 Implementation Plus £2,950 Ask a questionGPT Shop Ltd provides implementation and compliance engineering. We are not a law firm and this is not legal advice. Many clients ask their own solicitor to sign off the final wording, and we prepare everything to make that review quick.
